Shipping policy

Free Ground Shipping on Orders of $75 or More

We offer free ground shipping on all orders of $75 or more shipped within the contiguous U.S. (lower 48 states). We also ship to Alaska, Hawaii, and U.S. territories at standard shipping rates, but the free-shipping offer does not apply to those destinations. At this time we do not ship to Canada or international addresses.

Alaska, Hawaii, and U.S. territories: delivery times vary by location and are not guaranteed.

Order Processing and Shipping Times

We work with a network of trusted suppliers to get your order to you as quickly as possible. Here is what to expect:

  • Standard parcel orders (most items): processed and shipped within 24 to 48 hours of purchase. In-stock items show "ships within 1-2 business days" on the product page.
  • Truck freight orders (large furniture): typically ship within 2 to 5 business days when in stock.

Because we ship directly from our suppliers' warehouses rather than a single central warehouse, your order leaves from the location that can fulfill it most quickly.

Delivery Estimates

Once your order ships, ground transit typically takes 1 to 5 business days depending on your distance from the shipping warehouse. Freight deliveries are scheduled separately, and freight delivery times are not guaranteed. See the Truck Freight section below.

Inclement weather and other circumstances beyond our control can occasionally delay shipping or delivery.

Tracking

A tracking number will be emailed to you as soon as your order ships. If an item is out of stock or on backorder, we will notify you by email right away.

Truck Freight (LTL) Deliveries

What Is Included

Free curbside delivery with liftgate service is included on every freight order, which means the driver lowers your item to the ground. If you would like extra help getting your item inside, these upgrades are available at checkout for an additional fee:

  • Threshold: delivery to the first dry area (garage or covered porch). Does not include inside delivery.
  • Room of Choice: one- or two-person delivery to a room of your choice (up to two staircases).
  • White Glove Packaging Removal: Room of Choice delivery plus removal of packaging materials.
  • White Glove Light Assembly: Room of Choice delivery, packaging removal, and basic tool assembly up to thirty minutes.

Pricing for these tiers is shown at checkout when an upgrade is selected. For an advance quote, email support@thebarwarehouse.com.

Scheduling Your Delivery

Please include your best phone number at checkout. The freight carrier will call to schedule a delivery appointment during normal business hours, Monday through Friday, with a four-hour delivery window. Some carriers offer Saturday delivery for an additional fee.

Please be available for your scheduled window. Missed appointments may incur charges, and delayed deliveries may incur storage fees. If delivery is delayed too long, the carrier may return the item to the manufacturer. In that case you would be responsible for shipping charges both ways plus any applicable restocking fee.

Inspecting Your Delivery

All freight shipments are insured against damage in transit. You must inspect all packages before signing for delivery.

  • Note any visible damage (tears, punctures, crushed corners) directly on the bill of lading (BOL) before you sign.
  • Signing for a damaged box without noting the damage means you accept the order as-is and waive the right to a refund or replacement.
  • If the product itself is damaged, mark the damage on the BOL, refuse delivery, and contact support@thebarwarehouse.com within two business days for a replacement.
  • If you find concealed damage after unpacking, contact us right away with the signed BOL and photos so we can file a claim.

Order Fulfillment Disclaimer

In rare cases, shipping restrictions may prevent us from fulfilling an order. If this happens, we will notify you by email and cancel the order. If a delivery is refused because the item cannot fit into your home, you are responsible for return shipping costs in accordance with our Return Policy.

Special Delivery Instructions

Have specific delivery needs? Add them in the "Special instructions for us" field at checkout and we will do our best to accommodate them.

Questions

Email us at info@thebarwarehouse.com and we will be happy to help.