Refund policy

We’re very confident you will love the quality of all of our products and we want you to be 100% satisfied with your purchase. Please contact us for any return or exchange within 30 days of purchase at returns@thebarwarehouse.com. To be eligible for a return your item must be unassembled and in its original packaging if possible.

• Contact us for a Return Merchandise Authorization (RMA) and provide order details.
• Exchanges or returns on any used, previously displayed, or assembled merchandise will not be accepted.
• You (the customer) will be responsible for all return shipping charges and the manufacturer’s 25% restocking fee if required. Contact us if you have any questions.
• Refunds will be made to original form of payment. Outbound shipping charges will be deducted from the refund/exchange, including orders with free shipping.
• For damaged items we will promptly provide a replacement at absolutely no cost to you. For LTL Freight deliveries please see our shipping policy.
• All damaged items must be signed for at time of delivery as damaged and reported within 2 days of receipt. Please see our shipping policy.
• Photos may be required to claim defective merchandise.
• If you are returning an item over $75, please get tracking info and purchase insurance in case any issues arise. We are not liable for any lost or damaged returned parcels.

Items not eligible for return:

• Customized products
• Discontinued items (Sale items may still be returned unless it is discontinued.)
• Gift Cards

Cancellations:

• Should you decide to cancel or initiate a return once an item has shipped you will be responsible for all return shipping charges and the manufacturer’s 25% restocking fee if required.

We strive to make any return as easy as possible. If you have any questions, please contact us at returns@thebarwarehouse.com. Your complete satisfaction is truly our highest priority.